Full-Time Temporary Receptionist & Event Staffer – MP Office

The constituency office of Member of Parliament Jean Yip is looking for a Full-Time Temporary Receptionist & Event Staffer. This job is fully in person only.

Location: 3195 Sheppard Avenue East, Suite 201, Scarborough, Ontario

• Ensuring that the office is accessible to constituents through regular hours of operation.
• Answer phone calls, emails, and other correspondence as directed in a courteous, efficient and timely manner.
• Provide Chinese communications and translation services as required.
• Provide excellent customer service to constituents and stakeholders.
• Casework intake.
• Assist Caseworkers with processing casework as required.
• Entry of casework and phone calls into CRM database.
• Keep office areas tidy and organized, including reception area, common areas, and storage room.
• Staff Member at community events as required.
• Assist with office events and outreach activities when required.
• Other duties as required affiliated with day-to-day operations and special projects.

Hours of Work & Rate of Pay
• Work in the office four days per week (M,T,Th,F).
• Work the equivalent of one day per week staffing the MP at evening and weekend events.
• This position has a four-month probationary period.

Qualifications and Skills:
• Relevant post-secondary education or equivalency.
• Excellent English communication skills (verbal and written).
• Strong Mandarin and Cantonese speaking & writing skills.
• Ability to work independently and demonstrating empathy for others in difficult situations.
• Strong organizational skills – ability to work under pressure and meet deadlines.
• Strong time management skills.
• Computer skills including Internet, Windows, MS Office, and all social media platforms.
• Social media photography skills.
• Sound political judgement, tact and diplomacy.
• A valid driver’s license and access to a vehicle.

Asset Qualifications
• Previous experience in a political or not-for-profit organization service organization.
• Knowledge of Scarborough-Agincourt.

Please send your resume to: Jean.Yip@parl.gc.ca