How to manage conflict in the workplace

The 14th CPAC Professionals Day and Job Fair will be held on Saturday, Sept. 26, 2015 at Armenian Youth Centre (50 Hallcrown Place, Toronto, ON M2J 1P6).

The free event will present an exciting lineup of speakers, employers and service providers designed to assist internationally trained professionals in their search for successful careers in Canada. The one-day event features a success panel and eight breakout sessions on various career related topics ranging from honing interview skills to managing conflicts in the workplace. With CPAC combining the Professionals Day with their young professionals division (Enlight)’s Encounter Career Development Conference this year, the event will have a selection of workshops for both young and seasoned professionals.

Have you ever faced any conflicts in the workplace? Do you want to get some tips on how to manage conflict? Come to this workshop on 2015 CPAC Professionals Day:

How to manage conflict in the workplace

Glennie Mercer

What does conflict mean to you? Often our own ideas about conflict impact how we are able to manage it. In this presentation you will have the opportunity to talk about what conflict means to you, and how that may be impacting how you approach it. We’ll explore how you  need to manage yourself and your own reactions when in conflict, review strategies for engaging others to join you in productive conversations, and learn some tips for maintaining a positive relationship even when there’s disagreement.

Glennie Mercer is the founder and principal of Glennie Mercer & Associates, an Organizational Development Consulting and Coaching firm. Glennie holds a Master’s in Education (OISE/UT 2003); a BA in Humanities (York University 1996); a Certificate in Human Resources Management (Ryerson University 1986); and trained as an RN (George Brown College 1976). Glennie is also a Certified Coach holding CPCC (Coaches Training Institute 2011), and ACC (International Coach Federation 2011) designations. Glennie has done advanced training in Alternative Dispute Resolution (University of Toronto 1998) and Neuroscience, Consciousness and Transformational Coaching (2013).

(Note: Please check on the day of Professionals Day for the exact content of workshops)

Free admission & Lunch is provided with prior registration! Online Registration:

Details of the event are as follows:

Date:   Saturday, September 26, 2015

Time:  10:00am – 4:00pm

Location:  Armenian Youth Centre (50 Hallcrown Place, Toronto, ON M2J 1P6)

Enquiries:  416-298-7885 Ext. 101


More Information about 2015 CPAC Professionals Day