Logistics Operation Specialist


The Logistics Operation Specialist assumes the following main responsibilities:

  • Monitor shipping schedules, planning delivery arrangements and provide updates to customers
  • Verification of OBL & payment requirements prior to shipment release
  • Resolve logistics issues promptly at origin and/or destination
  • Guaranteeing and billing of storage / demurrage for approved accounts
  • Responsible to ensure the approval of supplier’s invoices and verifying overseas affiliate’s remittance on a timely basis
  • Responsible for resolving in a diligent and business efficient manner customer complaints and implement measures to prevent their frequency and recurrence
  • Knowledge of customs clearance and Inland logistics in North America and/or Europe
  • Responsible to resolve internal and operation problems on a diligent and business efficient manner in order to prevent service deficiencies and/or customers’ dissatisfaction
  • Contribute to the achievement of corporate objectives through customer satisfaction and compliance with productivity and quality standards of the company
  • Complete customer billing on time and Other tasks and duties assigned from time to time

Knowledge, Experience and Skills:

  • Related Post-Secondary education is required
  • Minimum 1 years’ logistics industry experience preferred
  • Freight Forwarding and air freight/ocean freight (CIFFA) is an asset
  • Knowledge of Canadian and US Customs requirements
  • Knowledge of Freight Forwarding / Supply Chain Logistics
  • Knowledge of Ocean Freight Operations
  • Experience in Air Imports is an asset
  • Experience in International Logistics with maritime FCLs from Asia and Europe to different regions in the world
  • Understanding of carriers’ service and routing and customer’s current shipment, statistical and financial status (Credit)
  • Must be detail oriented , organized and accurate when processing documentation
  • Advanced proficiency in Microsoft Office, Internet, Web based and Job specific software applications is required
  • Good communication skills and customer service oriented.

EMPLOYMENT TYPE:  Full Time – Permanent

HOW TO APPLY:  Please email your resume to: awotyyz_hr@awotglobal.com