Logistics Operation Specialist

POSITION DESCRIPTION:

The Logistics Operation Specialist assumes the following main responsibilities:

• Monitor shipping schedules, planning delivery arrangements and provide updates to customers
• Verification of OBL & payment requirements prior to shipment release
• Resolve logistics issues promptly at origin and/or destination
• Guaranteeing and billing of storage / demurrage for approved accounts
• Responsible to ensure the approval of supplier’s invoices and verifying overseas affiliate’s remittance on a timely basis
• Responsible for resolving in a diligent and business efficient manner customer complaints and implement measures to prevent their frequency and recurrence
• Knowledge of customs clearance and Inland logistics in North America and/or Europe
• Responsible to resolve internal and operation problems on a diligent and business efficient manner in order to prevent service deficiencies and/or customers’ dissatisfaction
• Contribute to the achievement of corporate objectives through customer satisfaction and compliance with productivity and quality standards of the company
• Complete customer billing on time and Other tasks and duties assigned from time to time

Knowledge, Experience and Skills:

• Related Post-Secondary education is required
• Minimum 1 years’ logistics industry experience preferred
• Freight Forwarding and air freight/ocean freight (CIFFA) is an asset
• Knowledge of Canadian and US Customs requirements
• Knowledge of Freight Forwarding / Supply Chain Logistics
• Knowledge of Ocean Freight Operations
• Experience in Air Imports is an asset
• Experience in International Logistics with maritime FCLs from Asia and Europe to different regions in the world
• Understanding of carriers’ service and routing and customer’s current shipment, statistical and financial status (Credit)
• Must be detail oriented , organized and accurate when processing documentation
• Advanced proficiency in Microsoft Office, Internet, Web based and Job specific software applications is required
• Good communication skills and customer service oriented.

EMPLOYMENT TYPE:  Full Time – Permanent

HOW TO APPLY:  Please email your resume to: awotyyz_hr@awotglobal.com